About Us > Why We're Better

We take our role as an Internet Service Provider seriously.

Our industry's dynamic technology and volatility, its regulation, and our interdependence with many service delivery partners make our work challenging. Yet we remain confident in our capabilities as we continue to succeed where many others have failed.

As we glide into our 13th year of providing Internet services to businesses, we understand what you need. You'll quickly recognize our exceptional customer support, quality equipment and troubleshooting expertise!

Customer Service

We are here when you need us. Our unsurpassed customer support team is the best in the mid-south. The WorldSpice tech support team consists only of seasoned Internet professionals. You'll always get a live person when you call us. A loss of Internet connectivity can translate to a loss of income for a business. When technical problems arise, we persevere until our customers are satisfied. Then we are all happy.

Reliability

An ISP's network reliability and dial-up speed are of paramount importance. We realize that most people are doing business and banking online, and that email is often their primary communication with distant friends, relatives, and the office. WorldSpice has a direct connection to UUNET in Atlanta via a DS3 line. When you dial in, you get a fast connection, even at peak times. Plus, your email is consistently delivered--fast. If you want to check your email when you're out of town, no problem. We have software that allows you allows you to do this via the web. All you need is a connection to the Internet.

In-Depth Knowledge of Customer Networks

With 13 years under our belts, we are confident that we can help you with any Internet-related problem. We're knowledgeable of all current operating systems and have the skills to support most business systems.

Quick Response

We know that businesses need quick response to email, hosting, networking, or dialup problems. We provide phone support 24 hours a day, 7 days a week and on-site support if needed, and we continuously update the Technical Support section of our website with frequently asked questions and answers. Many of our clients use instant messaging when they need help and love it. They appreciate the instant access to our tech support team.

Locally Owned and Operated

WorldSpice is headquartered in Memphis and is one of the oldest locally owned ISP's in the mid-south. We keep coming around to see how you're doing and what we can do for you. We get to know your business and how the Internet can support communications, distribution, and sales. And when a new technology comes along, we think about how we can enhance your service. Why settle for an absentee provider when you can have an active Internet partner?