Policies > Billing Policy

Billing Cycles

WorldSpice Technologies has one billing cycle that is generated on the 1st of each month. Invoices are mailed 15 days prior to the invoice date, and payment is due in advance for services rendered.

Credit Cards Accepted

WorldSpice accepts Visa, MasterCard, American Express, and Discover.

Business Accounts

All business accounts are set up as Net 15 unless special arrangements are made with the accounting department.

Dial-up Customers

Dial-up customers may choose from several billing options: quarterly, semi-annual or annually. However, the invoice is marked "due on receipt" and payment is due within 15 days of invoice or the account will be terminated due to non-payment.

New Dial-up Customers

New dial-up customers must provide credit card information that will be used automatically on a monthly basis either on the 1st or the 15th of each month.

• Billing starts on the day setup is provided.
• There is a one week free trial period for dialup users.

Cancellations

To cancel service, we require written and verbal notification 30 days prior to your billing cycle date. Other terms and conditions of cancellation that have been mutually agreed upon with WorldSpice will apply. Please contact us directly for any questions concerning cancellation.

Support

Questions regarding the status of your account should be directed to our Accounting Department:

• Telephone: (901) 843-9300
• Hours: 8am to 5pm, Monday through Friday

Payments

Payments should be mailed or delivered to the following addresses:

• Main Office
  5050 Poplar Avenue
  Suite 525
  Memphis, TN
  38157
• Mailing Address
  P.O. Box 111368
  Memphis, TN
  38111

Please send other correspondence to P.O. Box 17472, Memphis, TN, 38187-0472.